Discontinuance of Support for IEEE Instrument Control
Per previous communications starting in 2017, all Waters IEEE instruments were placed on Limited Support as of December 31, 2018 and were obsoleted as of December 31, 2021.
With the release of Empower 3 Feature Release 5 Service Release 5 in 2020, Waters will no longer be offering Empower defect corrections or enhancements related to IEEE control in any release of Empower. If you use IEEE instrument control beyond Empower 3 Feature Release 5 Service Release 4, please be aware that it has not been tested.
Learn more about how staying current enables you to have durable data.
Waters recommends replacing any remaining obsolete IEEE systems (600, 2487, 2996, etc.) attached to single- and multi-system busLAC/E cards with Waters’ suite of innovative solutions, which will keep your organization optimized with better data so you can make better decisions.
Choose the right solution for your analysis
Discounts and upgrade programs are available through your local Waters representatives. Your local Waters team is available to assist you with developing a business justification to support the purchase of replacement products and, upon placement of your order, to help plan a smooth transition from old to new, with minimal impact on your productivity.
Click here to learn more about updating your laboratory instruments with the Waters FlexUP Technology Renewal Program.
